Why Choose Us?
Do you ever get that feeling when you call for service? You know,
that uneasy, “will they show up on time?” Or, “did I just give my
call to an answering service in Texas feeling?” And that how much
will it cost feeling? We know about that feeling too, so here are a
few reasons to help you feel better about us, even before you call
us the first time.
- We have been helping customers solve their
plumbing, heating and air conditioning problems for over 35 years. This means
we know the local codes, we know what techniques and products
work and more importantly which don’t. You know where to find us
should there be a problem.
- We offer worry free up-front pricing for your peace of mind.
Remember the price you are quoted is the price you will pay! And
you always know the price before any work is started. Honest!
- Rapid response – same day
service and in most cases within hours or even minutes from
getting your problems fixed.
- Bragg Plumbing & Heating is fully insured and bonded. This
is an important distinction since many contractors do not carry
insurance, which puts your home and property at risk. We carry
complete workers compensation insurance and general liability
insurance for your protection and peace of mind as well as a
$10,000 bond as required by the State of California.
- All technicians and plumbers work directly for Bragg
Plumbing & Heating meaning we know who they are, we know their
skills, we know they are trained and you know where to find them
should a problem arises. Our plumbers and technicians are
constantly
upgrading their skills with the latest products and
techniques. The average field experience is over 6 years meaning
“no on the job” training for your critical plumbing or HVAC
problem. We don’t use sub-contractors like some companies.
Learn more about
Our
Training
- This is true for our office staff as well. Our dispatchers
are real live employees of Bragg Plumbing who listen to your
needs and are empowered to help solve your problem. We do not
use an answering service to take your important call!
- We show up on-time. Your time is precious and valuable.
Don’t waste it with companies who don’t respect it. If we run
into a problem, we make sure we call ahead and let you know.
- We respect your home. As soon as we walk into your home, we
put on shoe covers and lay down floor protectors to ensure your
home is kept safe. You won't be worrying about damage to your
floors or walls. We understand how important
your home is to you and we won't leave until the job site is as
clean as it was when we got there- sometimes even cleaner!
- Our
Comfort Club service agreement plans are designed to help you save
money and keep your plumbing, heating and cooling systems in tip
top condition.
- Worry free water heater warranty
- Bragg Plumbing Value Plus customers are automatically upgraded
to a 10 year parts and labor warranty when you purchase your
water heater from us. Standard water heater warranties are
typically 6 years for the tank and 1 year for parts & labor.
This is a significant upgrade for your peace of mind.
- Our guarantee – If a problem
should arise after we have left we make a best effort to
prioritize your call back. After all, you’ve waited once, you
shouldn’t wait twice!
- We are licensed by the California Contractors licensing
board with C-36 (plumbing) and C-20 (HVAC) specialty
classifications. This allows us to work on plumbing, furnaces
and air conditioning systems in your home. Our license number is
#821844. We also have a General Contractor B license
- For your convenience, we accept American Express,
Visa, Master Card, Discover, personal checks and cash.
- Your opinion of our work is very important. You will receive
a follow up letter in the mail including a pre-stamped survey
card providing you an opportunity to grade our effort and work.
We try to get all A’s.
If you are looking
for a home service contractor please call
us today at (800) 634-2724 or complete our
online request
form.
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